Account Deletion

KPOP Star Hunters Account Deletion Request

This public page explains how users can request deletion of their KPOP Star Hunters game account and related personal data without signing in to the app.

Service

App name
KPOP Star Hunters
Service provider
BrickStream
Support email
[email protected]

Processing

Request status
Received, verifying, completed, rejected, or need more information
Expected handling time
Normally within 7 business days after account ownership is verified
Result notice
We will reply to the contact email with completion or additional verification steps.

How to request deletion

Send an email to [email protected] with the subject KPOP Star Hunters Account Deletion Request. Please include enough information for us to identify your game account.

  • AID if you can see it in the app
  • login email used for Google or Apple sign-in
  • nickname shown in KPOP Star Hunters
  • contact email for the deletion result notice
  • optional reason for requesting account deletion

Data deleted after verification

  • KPOP Star Hunters game account and AID-linked account records
  • login linkage information used to identify the game account
  • nickname, profile, ranking, and public community display data
  • game progress, idol data, items, in-game currency, and event records

Data that may be retained

  • payment, refund, and chargeback records required for transaction handling
  • fraud prevention, abuse investigation, sanction, and security logs
  • records that must be retained to comply with applicable laws or legal requests

Important notes

Account deletion is irreversible after completion. Some records may be retained only as long as required for payment, refund, fraud prevention, dispute handling, security, or legal compliance.

For more information, see the official privacy policy at https://kpopstar.asia/privacy.